Terms & Conditions

Disclaimer notice: Work to be done as specified, in a professional manner, to normally accepted industry standards. Not responsible for acts of god, unavailable materials, work stoppages, riots, mischief, or thefts, which are outside the contractor’s control. Mold/fungus is a naturally occurring organism that we, as contractors, have no control over; the contractor will not be liable for the recurrence/growth of any form or type of mould/fungi.

Terms & Conditions

a) Access to the job site:

The customer agrees and understands that access to the job site must be provided between 8 am and 6 pm, Monday through Saturday, for the duration of this job. Suppose access is unavailable to the contractor at any time for any reason customer has to inform us before 8.00 am.

b) Customer responsibilities:

1. Customer will assume responsibility to remove from any work areas all household and personal items (except large furniture such as sofas and beds), and store those items away from the work area during the duration of the job. The contractor will not be held liable for damage to any items not removed from the work area. The contractor will move large furniture at no cost to the owner (unless specified otherwise). The contractor will not be held liable for any damage caused by moving any items.

2. Due to safety procedures, the customer, other contractors, workers, children, pets, and individuals will not enter the work area unless agreed upon by both the contractor and the customer. Suppose other contractors, workers, children, pets, or individuals are to be present during the duration of the scope of work. In that case, the customer shall not schedule or permit such activities that will interfere with or prevent the timely and successful completion of the work. The contractor shall not be held liable for any damage caused to its work by anyone other than the contractor and its employees. 

c) Extra costs/change orders:

This contract may only be changed in writing. Additional work performed is to be an extra charge above the total price stated within the scope of this agreement. Additional work is to be approved by the customer before commencing, by signature, on a change order form.

d) Promotion/advertising:

The customer authorizes the contractor to display a sign for the duration of the job, and to use photographs taken at the jobsite for display, promotion, and advertising, without compensation to the customer. This section will be void if not allowed by covenants or restrictions.

e) Inspection of completed work:

Upon substantial completion of work, the customer agrees to conduct an inspection of the work with the contractor. All defects and uncompleted items should be noted at this time. The inspection must occur under normal lighting conditions, without magnification, and from a normal viewing position, in accordance with industry standards.

f) Manufacturers specifications:

All materials will be applied and/or installed according to the manufacturer’s specifications.

g) Industry standards:

All surface preparation, coating application, and/or installation shall meet or exceed industry standards. You are hiring an experienced, professional contractor. Elements of the job will meet or exceed commonly accepted practices in the industry.

i) Warranty:

Contractor warrants that all materials will be of standard or above quality. Labour is warranted for one (1) year. All product warranties will be extended to the customer upon payment in full for work completed. The contractor’s liability under a warranty claim shall not exceed the total price charged for the work performed. The customer shall make warranty claims immediately upon discovering a defect or performance problem. If the substrate or any prior coating fails beneath what the contractor has installed and/or applied, the contractor will not be held liable for the failure of the substrate or any coating. Failure to comply with this agreement’s terms, conditions and payment schedule will void all warranties.